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How to place an order :

    The easiest way to place an order is to use the button. This does not mean that you are making a firm order. It just creates a price quotation of your potential order.
    You can add all cable types and quantity, or special accessories, etc. in the purchase bag and take some away later in the process.
    When you have done it, click on "Check cart" on the top image, and you will be able to modify this price quote.
    If you decide to confirm the order, you'll be requested to give name and address details, choose a payment mean, and you'll have to confirm once more that you want to place this order (you may at any time leave the process and go back to the product pages).
    A reply mail will confirm the price quotation and acknowledge receipt of your order if you select cash on delivery payment, in other case it's not necessary confirmation email.

    Before 24 h. later you have make your order we will send you an email with your delivery date, invoice and DHL Airwaybill number, so you can track your order at any time, day or night, from any location, and to know exactly when your cable will be delivered.

    You can check the status of your order at any time using our ucables tracking system. It will show you when have been shipped your order, DHL airbill number, etc.

    Read our customers testimonials page to know about our customers experience that already got cables from us.


Possible payment Means   
    • Credit cards : Visa, Mastercard, American Express, 6000, Maestro.
      If you pay by credit card and make an order bigger than 150 Euros you will need to send us a fax of your credit card. From 6th March, 2002 is mandatory to enter CVV2/CVC2 codes of your credit card.
    • Western Union: It's the fastest and more secure way to order.
      You only need to go to western union agent at your city and make payment to:
      Manuel Gallego
      Av. Lagartijo, 22. Local 3
      Cordoba 14005
      Spain
      As soon as you send us your Money Transfer Control Number we will send your ordered products by DHL International


    • Paypal. PayPal is a service that lets you make payments using your Visa, MasterCard, American Express, and Discover credit cards. There is no cost whatsoever to you to use this service.
      Transactions with PayPal take place over what's called a "secure server", that is, over a connection that can't be intercepted. There is no danger of your card number falling into the wrong hands. That danger is certainly much greater when you use your card at a store or restaurant.

      If this is your first time using PayPal, you'll get a $5.00 credit.




    • Paybox. Paybox makes handy's to purses. With paybox you pay with your mobile phone simple and secure in the Internet. Paybox functions with every mobile phone, every Service Provider at United Kingdom, Germany, Spain, Sweden and Austria. You must be registered at paybox before starting to pay using your mobile phone.

      Depending on the country you are, you must register at appropiate website. Here you can find appropiate links where you must to register:

      Inmediately after you register you can make purchases with a limit of 50 Euros, but as soon as Paybox has processed your data (it takes 1 week aprox.), you can spend any quantity.

    • Direct bank transfer.
      Bank name: Caja de Ahorros y de Pensiones de Bacelona "La Caixa"
      Swift: CAIX ES BB 661
      Beneficiary: GSM Cables
      Bank: 2100
      Branch: 3660 75
      Acc. Number: You will receive our bank account number by email when you make your order, by security reasons we don't pusblish this information
      Telex: 50321 CAIX E
      Don't forget to write your name and your order number as concept of your bank transfer.

    • Money Order.
      Please make your money order with the necessary amount (see your email invoice). You must send US Dollars or Euros.
      Print invoice and send together with money to:
      uCables.com
      Av. Lagartijo, 22 Local 3
      Cordoba 14005.
      Spain
      * Important: We need to receive your payment within 2 weeks of placing your order before we proceed to cancel your order. This is to allow your reserved stock to be made available for other customers' purchase.
    • Cash on delivery. Only to European Union Countries (except U.K. and Greece).


    You can either fax us your card number or call us to give it, or use a split method : 8 digits via e-mail, and the rest via fax. This exotic method is fine with us.


Warranty :

    We offer you 1 year of warranty from purchase date in all our products. You will receive an invoice shipped with your package.


Services :

    Now, we have opened a new private members area where you will get access for 1 month, there you can find some interesting info about how to use your cables to repair, unlock or flash mobile phones, so you don't need to waste your time and money to get programs on the net, as soon as your order is processed you will get instant access to this area. Only orders paid by credit card or western union will get inmediate entry, if you pay cash on delivery, money order or bank transfer, you will get access as soon as we receive payment.

    We offer technical support to our customers. Technical questions will be only attended using our new uCables technical support desk. The uCables team will response to our customers in a short time (between 1 - 4 hours generally). Our customers will be identified by order id # (only of processed orders).


Order cancellation : 
    Unless specified for particular products, until time of shipment, no charge will be applied to you for cancelling an order. 

Price :
    The price of sold products is in euros and it includes taxes (VAT). It is charged to you in this currency, at the day of shipping of the order if you use credit card as payment.
    You can use our uCables converter to see currency exchanges.

    In case you find a cheaper price than ours elsewhere, you just have to let us know via e-mail, with the internet address of this good competition, and we'll see if we can beat them.


Shipment conditions, delivery time and cost :

    We deliver worldwide. 
    Shipment is done either via DHL Global Express, or via express mail system.  

    Cost of shipping is : 

    Destination Regular Post (Express) SEUR DHL/Urgent (upto 0.5 kg)

    Spain and Portugal

    N/A 6 euros only ! N/A

    Economic European Community

    6 euros N/A 9 euros only !

    Rest of Europe

    N/A N/A 11 euros only !

    North America

    N/A N/A 11 euros only !

    South America

    N/A N/A 11 euros only !

    Rest of World

    N/A N/A 11 euros only !

    Delivery times :

    Destination Regular post (Express) SEUR DHL/Urgent

    Spain and C.E.E.

    2 - 6 days 24 h. 24 h.

    Rest of Europe

    4 - 8 days - 24 - 48 h.

    Other Countries

    8 -12 days - 2 - 4 working days

    A complete invoice will be mailed to you with the shipment.


Customs rights : 
    No customs rights apply to sales within the European Union. 

    Customs rights may apply to goods which are sold from the European Union to your country. The customer of the products is responsible for taking care of paying these customs rights, and of the possible involved paperwork. The responsibility of the seller stops when the product has been shipped to the address specified by the customer. 

    It is clear however, that we will do our best to help you in getting your product out of customs if additional proof of sale or of value is needed.



Other means to place an order :

    1. By Mobile Phone: You can order if you have a WAP enabled mobile phone at our wap site: http://ucables.com/wap
    2. By Phone:
      • Spain: 34 902 888 178 (Spanish and English Spoken).
      • Internationals english calls: +34 957 767 999
    3. Spanish and latinoamerican customers: +34 957 767 888
    4. By e-mail: orders@ucables.com. We advise you to order via orders@ucables.com with detailed delivery address (no PO Box please for registered parcel or express mail) and list of items you wish to order. We will then e-mail you back a confirmed price quote on this order.  Below you can find printable order form in PDF and Excel format that you can fill out and send by email.
    5. By FAX: If you would like to print an order form for use off-line, you may use the PDF format catalog and order form on the links below.   You can view and print the order form using the Adobe Acrobat Reader program, which may already be installed on your system.   If you cannot access the form, you may need to download the FREE Acrobat program and install in on your system, or you can fill out directly using Microsoft Excel and send by FAX to: +34 957 767 949 (Spain) or to our USA free FAX number: 1 800 908 9332

      Download printable PDF order form now

      Download order form in Excel format



      You can download the full uCables catalog in PDF format to see off-line all our products



Sales conditions : 
Our products and services are payable with the order. Your Credit card will not be charged until the product has been shipped to you.
Prices, pictures, characteristics of products or services, and lists of accessories provided with each product are not contractual, and can be modified at any time without notice. This strong limitation comes directly from manufacturers who state exactly the same in their sales conditions to us or to our suppliers. 
uCables remains legal owner of products delivered until they have been fully paid for.
In case of problem, the Spain's Tribunal of Commerce is competent. 

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